App-Based VoIP Phone Service To Measure Customer Engagement For Android Updated
The latest launch sees an expansion of the Bigly app’s VoIP (Voice over Internet Protocol) features alongside improvements to its customer engagement tracking tools. Bigly provides smaller businesses with a unique, usage-based pricing model. The app itself is free to use with users only liable for telecom costs, allowing startups and sole traders to retain control over marketing spend.
More details can be found at https://biglysales.com/
The updates affirm Bigly’s reputation as a disruptive and agile tech company, tailoring popular CRM tools to meet the demands of a new generation of roving entrepreneurs. The app works seamlessly across mobile and desktop devices and is compatible with Android, iOS, PC, and Mac operating systems.
Recent studies suggest that at least 50% of businesses still consider phones to be their primary communication tool with VoIP services reducing startup costs by as much as 90%. The rise of cloud-based phone platforms has allowed businesses to field calls with multiple contacts simultaneously while the internet protocol also eliminates cell service dropout issues.
Bigly’s VoIP services allow users to adopt popular and practical features such as call routing, call recording, call forwarding, and personalized voicemail messages. Other benefits include increased productivity with the VoIP system accessible from anywhere in the world and advanced features like voicemail to text.
This is augmented by powerful automated transcript features. This helps small business owners to monitor engagement and assess sales agent performance, allowing them to adjust their campaigns and policies accordingly.
The Bigly app’s VoIP function integrates with email, SMS, and MMS in one unified inbox. Via a streamlined dashboard interface, users can see at a glance the progress of orders, returns, and complaints, driving efficiency and customer satisfaction in the process.
With data tracking now a vital component of any customer-facing operation, the app also provides real-time analytics, full reporting across an entire client list, and multi-language support. VoIP charges start at just $0.03 per minute.
A spokesperson says, “VoIP is very user-friendly, with intuitive interfaces and simple setup procedures. This makes it easier to start quickly and eliminates the need for extensive training or tech support. There are no hardware or software installations. All you need is a compatible device and an internet connection.”
For more information, go to https://biglysales.com/
Bigly Sales, Inc.
11197 Blackhawk Blvd.
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